🔄 How long do I have to return an item?
You have 14 days from the date you receive your order to request a return.

👕 What condition must items be in to be returned?
Returned items must be:

• Unworn and unused

• In original packaging

• With tags still attached

For hygiene reasons, socks and headwear (including beanies) cannot be returned once opened or worn.

✉️ How do I start a return?
To request a return, please email:
📧 admin@full90sports.uk

Include your order number and reason for return. We’ll reply with next steps and return instructions.

🚫 Can I send an item back without contacting you first?
No. Items sent back without an approved return request will not be accepted.
Please always contact us before returning an item.

💥 What if my item arrives damaged or incorrect?
If your item is damaged, faulty, or incorrect, please contact us as soon as possible after delivery.
We’ll review the issue and make it right.

🔁 Do you offer exchanges?
We don’t offer direct exchanges.
The fastest way is to:

• Request a return for your original item (if eligible)

• Place a new order once the return is approved

💷 When will I receive my refund?
Once we receive and inspect your return, we’ll notify you if it’s approved.
Approved refunds are processed back to your original payment method within 10 business days.
Your bank or card provider may take additional time to show the refund.

🏷️ Are sale items returnable?
No. Sale items and gift cards are non-returnable.

🌍 What about EU customers?
If your order is shipped within the European Union, you are entitled to a 14-day cooling-off period.
Returned items must still meet our return conditions (unworn, unused, original packaging).

❓ Who can I contact if I have questions?
We’re happy to help with any return-related questions.
📧 admin@full90sports.uk